Now showing items 1-2 of 2

    • A systematic review of patient complaints about general practice 

      O’Dowd, Emily; Lydon, Sinéad; Madden, Caoimhe; O'Connor, Paul (Oxford University Press (OUP), 2019-11-19)
      Objective This review aimed to synthesize the extant research on complaints in general practice. Methods Five electronic databases were searched: Medline, Web of Science, CINAHL, PsycINFO and Academic Search Complete. ...
    • A systematic review of patient complaints about general practice. 

      O'Dowd, Emily; Lydon, Sinéad; Madden, Caoimhe; O'Connor, Paul (Oxford University Press (OUP), 2019-11-19)
      Health care complaints are an underutilized resource for quality and safety improvement. Most research on health care complaints is focused on secondary care. However, there is also a need to consider patient safety in ...