http://hdl.handle.net/10379/6180 2017-10-29T22:03:56Z http://hdl.handle.net/10379/6181 Shaping the agenda 2: implications for workplace mediation training, standards and practice in Ireland Curran, Deirdre; Barry, Brian; Bouchier, Margaret; Coakley, Alec; Dillon, James; Joyce, Cyril; Kenny, Treasa; Meehan, Louisa; Kokaylo, Oksana; Murray, Genevieve The aim of this project is two-fold: To provide a comprehensive review of the international literature regarding the competencies, skills, and behaviours of effective workplace mediators and To provide an analysis of the implications of this review for mediation practice, standards and training in Ireland. The outcomes of the project are contained in two documents: Shaping the Agenda 1: A literature review of the competencies, skills and behaviours of effective workplace mediators. Shaping the Agenda 2: Implications for training, standards and practice of workplace mediation in Ireland. It is not essential to read both documents in sequence. This document, Shaping the Agenda 2, has a practical and applied focus and can be read independently of Shaping the Agenda 1, the accompanying theoretical, reference document. This report uses a parallel structure to Shaping the Agenda 1, so that the reader can easily refer back to that document where necessary. This report takes each section of the first document in turn and discusses the implications of the theory for practice. 2016-01-01T00:00:00Z http://hdl.handle.net/10379/6179 Shaping the agenda 1: exploring the competencies, skills and behaviours of effective workplace mediators Curran, Deirdre; Barry, Barry; Bouchier, Margaret; Coakley, Alec; Dillon, James; Joyce, Cyril; Kenny, Treasa; Meehan, Louisa; Kokaylo, Oksana; Murray, Genevieve The Kennedy Institute Workplace Mediation Research Group (KIWMRG) is a group of academics and mediation practitioners attached to the Kennedy Institute of Conflict Resolution, Maynooth University, Ireland. The Group is committed to exploring the role of mediation as an effective response to many forms of workplace conflict. The Mediators Institute of Ireland (MII) is the governing body in Ireland for mediators. It is committed to raising standards through the continual development of best practice and through producing, maintaining and regulating mediators in Ireland. In April 2015, the MII commissioned the KIWMRG to produce a systematic review of published material on mediator skills, behaviours, and competencies. The MII intends to use this review as a foundation for establishing mediator quality standards for workplace mediation in Ireland. This report outlines what is currently known about workplace mediation: its benefits, styles and strategies, its expected outcomes and training challenges. It also identifies an urgent requirement for Irish research in light of the increased promotion of mediation at state level in Ireland. It outlines some international experiences of the difficulties faced in balancing high quality accreditation and regulation with innovation and growth. Finally the report commits to a partner document consisting of a systematic analysis of the implications of the material presented here for the field of workplace mediation in Ireland. 2016-01-01T00:00:00Z