ARAN - Access to Research at NUI Galway

Implementation Strategies for E-Government: A Stakeholder Analysis Approach

ARAN - Access to Research at NUI Galway

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dc.contributor.author Golden, William en
dc.contributor.author Scott, Murray en
dc.contributor.author Hughes, Martin en
dc.date.accessioned 2008-11-28T12:23:38Z en
dc.date.available 2008-11-28T12:23:38Z en
dc.date.issued 2004 en
dc.identifier.citation Scott, M., Golden, W., & Hughes, M. (2004) Implementation Strategies for E-Government: A Stakeholder Analysis Approach. In the 12th European Conference on Information Systems, Turku, Finland, pp 203-215 en
dc.identifier.uri http://hdl.handle.net/10379/77 en
dc.description.abstract This paper reports from a comprehensive study of e-government implementation in Ireland, conducted over the last two years. An in-depth case study is presented detailing the development of a dual strategy for implementation and provides a comparison of the results from this approach. The success and shortcomings of both approaches are identified, providing in-depth analysis into the identification and management of critical concerns in the implementation of citizen-centred e-government. Specifically, this paper highlights the importance of accounting for social and political features, unique to the public sector, which in this case have had a decisive impact on e-government implementation. Public sector organisations in particular present unique challenges to the implementation process and implementation strategies often require particular attention to the social and political elements inherent in organisational change. In e-government implementation, the main barriers are not technical but social and cultural. Implementation strategies should therefore support the process of managing stakeholder relations in order to reduce the risk of stakeholder conflict and ensure the success of e-government initiatives. en
dc.format application/pdf en
dc.language.iso en en
dc.subject Internet in public administration en
dc.subject Electronic government information en
dc.subject Public administration Ireland en
dc.title Implementation Strategies for E-Government: A Stakeholder Analysis Approach en
dc.type Conference Paper en

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