ARAN - Access to Research at NUI Galway

Aiding the Workflow of Email Conversations by Enhancing Email with Semantics

ARAN - Access to Research at NUI Galway

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dc.contributor.author Scerri, Simon en
dc.date.accessioned 2009-12-11T10:15:02Z en
dc.date.available 2009-12-11T10:15:02Z en
dc.date.issued 2007 en
dc.identifier.citation Simon Scerri "Aiding the Workflow of Email Conversations by Enhancing Email with Semantics", PhD Symposium, in conjunction with ESWC, 2007. en
dc.identifier.uri http://hdl.handle.net/10379/500 en
dc.description.abstract Despite persisting in popularity, email is still plagued with information overload, hindering the workflow of data handled by the user. Just as Semantic Web technologies promise to revolutionize the Web, we aspire to use the same technology to enhance electronic mail with useful semantics. Thus we will tackle one of the largest flaws of the email communication genre - the lack of shared expectations about the form and content of the interaction, which can be attributed to the lack of explicit semantics covering context and content of exchanged messages. Earlier research showed that email content can be captured by applying speech act theory. We will refine and extend this work to develop an email speech act ontology and outline a non-deterministic model that predicts the user¿s best course of action upon sending or receiving an email. en
dc.format application/pdf en
dc.language.iso en en
dc.subject Email en
dc.subject Speech act theory en
dc.subject Metadata extraction en
dc.subject Semantic web en
dc.subject.lcsh Electronic mail messages en
dc.subject.lcsh Electronic mail systems en
dc.subject.lcsh Speech acts (Linguistics) en
dc.subject.lcsh Metadata harvesting en
dc.subject.lcsh Semantic Web en
dc.title Aiding the Workflow of Email Conversations by Enhancing Email with Semantics en
dc.type Workshop paper en
dc.description.peer-reviewed peer-reviewed en
dc.contributor.funder NEPOMUK en

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