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Measuring knowledge transfer success by D&M

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dc.contributor.author Halonen, Raija en
dc.date.accessioned 2009-07-03T12:29:44Z en
dc.date.available 2009-07-03T12:29:44Z en
dc.date.issued 2008 en
dc.identifier.citation Halonen, R., Thomander, H. (2008). "Measuring Knowledge Transfer Success by D&M," National University of Ireland Galway, Ireland. Sprouts: Working Papers on Information Systems, 8(41). en
dc.identifier.issn 1535-6078 en
dc.identifier.uri http://hdl.handle.net/10379/245 en
dc.description.abstract DeLone & McLean's success model has been actively used since its first introduction in 1992. In this article the model is extended to describe the success of knowledge sharing in an information system that included a part of the knowledge base of a private educational institute. As the supply of private education is increased it is vital to be aware if the offered educational services support the use of the knowledge base and if the service is perceived satisfactory by the customers. In our descriptive qualitative case study we discuss how the D&M model can be used in assessing educational services from the customer¿s point of view. In the assessment we focus on issues that interested the target organisation. en
dc.format application/pdf en
dc.language.iso en en
dc.relation.ispartofseries Sprouts: Working Papers on Information Systems;8(41) en
dc.subject Virtual environment en
dc.subject Knowledge sharing en
dc.subject DeLone & McLean success model en
dc.subject.lcsh Education -- Information services en
dc.subject.lcsh Knowledge management en
dc.subject.lcsh McLean, Ephraim R. en
dc.subject.lcsh DeLone, William H. (William Hook), 1946- en
dc.title Measuring knowledge transfer success by D&M en
dc.type Working Paper en
dc.local.publishedsource http://sprouts.aisnet.org/8-41 en

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