Counterpoising non-union representation: union organising and the managerial agenda

Abstract

Non-union employee representation is an area which has attracted much interest in the voice literature. Much of the relevant literature has been shaped by a dialogue which considers NERs as a means of union avoidance. More recently however scholars have suggested that for NERs to work in such contexts, they may need to be imbued with a higher set of functionalities to remain viable entities. Using a case study of a union organising drive and managerial response in the form of an NER, this paper contributes to a more novel and nuanced interpretation of this dialogue than hitherto exists. A core component of the findings directly challenge existing interpretations within the field; namely that NERs follow a 'contradictory logic' or 'riddle' of managerial action. It is argued that the NER body failed to deliver for employees because of structural remit, rather than through any 'paradox' of or 'riddle in' managerial intent