ARAN - Access to Research at NUI Galway

Implementing successful e-government in Ireland: the importance of business process redesign

ARAN - Access to Research at NUI Galway

Show simple item record

dc.contributor.author Hughes, Martin en
dc.contributor.author Scott, Murray en
dc.contributor.author Golden, William en
dc.date.accessioned 2011-01-21T15:18:47Z en
dc.date.available 2011-01-21T15:18:47Z en
dc.date.issued 2005 en
dc.identifier.citation Hughes, M., Scott, M., & Golden, W. (2005). Implementing successful e-government in Ireland: the importance of business process redesign. In A.-V. Anttiroiko (Ed.), Encyclopedia of Digital Government New York: IGI Global. en
dc.identifier.isbn 9781591407898 en
dc.identifier.uri http://hdl.handle.net/10379/1561 en
dc.description.abstract Competitive pressures and improvements in information technology constantly force organisations to re-evaluate their business strategies (Porter, 2001; Venkatraman, 1994). Although public-sector organisations may not operate in a competitive environment, changes in management philosophies are causing public-sector organisations to think and act more like private-sector organisations (Gulledge & Sommers, 2002). Electronic government is one means by which governments can offer more effective and efficient services (Layne & Lee, 2001). This article investigates the evolution of e-government in Ireland. A case study is presented detailing how the Irish government's e-government strategy was devised and implemented. The success of this implementation yields valuable insights into the identification and management of critical concerns during the evolvement and attainment of business-process redesign in e-government. Cumulatively, these lessons provide a road map for the successful attainment of citizen-centric e-government. en
dc.format application/pdf en
dc.language.iso en en
dc.publisher IGI Global en
dc.subject e-Government en
dc.subject Ireland en
dc.subject Enterprise Agility en
dc.title Implementing successful e-government in Ireland: the importance of business process redesign en
dc.type Book chapter en
dc.local.publishedsource http://www.igi-global.com/Bookstore/Chapter.aspx?TitleId=11496 en
dc.description.peer-reviewed peer-reviewed en

Files in this item

This item appears in the following Collection(s)

Show simple item record