ARAN - Access to Research at NUI Galway

Biometric identities and e-government services.

ARAN - Access to Research at NUI Galway

Show simple item record Scott, Murray en Hill, Seamus en Acton, Thomas en Hughes, Martin en 2011-01-11T15:40:10Z en 2011-01-11T15:40:10Z en 2006 en
dc.identifier.citation Scott, M., Hill, S., Acton, T., & Hughes, M. (2006). Biometric identities and e-government services. In A.-V. Anttiroiko (Ed.), Encyclopaedia of e-commerce, e-government, and mobile commerce. New York: IGI Global. en
dc.identifier.isbn 9781599049472 en
dc.identifier.uri en
dc.description.abstract Governments are using the Internet and e-commerce technologies to provide public services to their citizens (Watson & Mundy, 2001). In so doing, governments aim to form better relationships with businesses and citizens by providing more efficient and effective services (Al-Kibisi, de Boer, Mourshed, & Rea, 2001). E-government provides opportunities to streamline and improve internal governmental processes, enable efficiencies in service delivery, and improve customer service (Bannister & Walsh, 2002). As a result, achieving successful e-government delivered over the Internet has become a key concern for many governments (Eyob, 2004). Additionally, there are privacy, security, and trust issues for citizens interacting with government services compounded by the electronic nature of the interaction. Biometric identifiers may present a solution to some of these concerns, leading to increased levels of secure, private, and trusted e-government interactions. en
dc.format application/pdf en
dc.language.iso en en
dc.publisher IGI Global en
dc.subject e-Government en
dc.subject Biometrics en
dc.subject e-Commerce en
dc.subject Internet en
dc.subject Services en
dc.subject Authentication en
dc.subject Security en
dc.subject Privacy en
dc.subject Trust en
dc.subject Accountancy & Finance en
dc.title Biometric identities and e-government services. en
dc.type Book chapter en
dc.local.publishedsource en
dc.description.peer-reviewed peer-reviewed en

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