Abstract:
This paper discusses an innovative focus group approach used to
study an Information Systems Development (ISD) environment. The research
had to cope with the application of a broad framework, untested in practice,
seeking to elicit potentially highly sensitive opinions and judgments in a highly
pressurised, time-restricted environment. The researchers¿ design of the
focus groups is discussed along with an evaluation of the final approach
used. The paper concludes with a set of issues for future researchers to
consider when designing focus groups for their own studies, along with a set
of lessons learned and recommendations arising from the research team¿s
experience in this study.
