Hesitancy in committing to large-scale enterprise systems solutions - experiences at a multi-national corporation.
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Date
2008-06-12Author
Barry, Chris
Sikorski, Wojtek
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Barry, C. and Sikorski, W. (2008). Hesitancy in committing to large-scale enterprise systems solutions - experiences at a multi-national corporation. In 10th International Conference on Enterprise Information Systems. Barcelona, Spain. 12 - 16 June 2008. (CD-ROM).
Abstract
While early cited benefits of Enterprise Resource Planning (ERP) or enterprise systems remain for the most
part highly desirable, it is often the case that the promise of delivery differs from reality. Many now agree
that achieving enterprise systems benefits is complex, cumbersome, risky and expensive. Furthermore many
ERP projects do not fully achieve expectations. This paper takes a critical lens to the prospect of a firm
achieving enterprise systems¿ benefits and presents the findings of a case study that examines the underlying
managerial and organizational reasons of one multi-national enterprise for, at least, postponing ERP
implementation. It reveals a rich picture of implementation motivators, inhibitors and the perceived and real
benefits of enterprise systems.