Browsing Enterprise Agility by Author "Golden, William"
Now showing items 1-8 of 8
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An assessment of biometric identities as a standard for e-government services.
Scott, Murray; Golden, William; Hughes, Martin (Mercury Publications Ltd., 2003-03)This paper investigates the applicability and potential use of biometrics for e-government services. An in-depth case study is presented outlining the development of e-government services in Ireland, highlighting potential ... -
E-Government evolution in Ireland: A framework for successful implementation.
Golden, William; Hughes, Martin; Scott, Murray (IGI Global, 2005)E-government provides unparalleled opportunities for governments to streamline processes and improve customer service. As a result, achieving successful citizen centric e-government has become a key concern for many ... -
E-tailing in Ireland: A review of Ireland's top 25 retailers
Scott, Murray; Golden, William; Hughes, Martin (Mercury Publications Ltd., 2003)Electronic commerce provides a new sales channel for traditional retailers (Gulati and Garino, 2000, Griffith and Krampf, 1998). Yet, many traditional retailers have been slow to embrace the new technology (Bellman, 2001, ... -
Implementing successful e-government in Ireland: the importance of business process redesign
Hughes, Martin; Scott, Murray; Golden, William (IGI Global, 2005)Competitive pressures and improvements in information technology constantly force organisations to re-evaluate their business strategies (Porter, 2001; Venkatraman, 1994). Although public-sector organisations may not operate ... -
Innovation and the information society: policy coherence and governance in Ireland.
Ramirez, Paulina; Scott, Murray; Golden, William (IGI Global, 2005)This paper is part of the Irish contribution to the OECD project on 'Monitoring and Implementing Horizontal Innovation Policy' (MONIT). The objective of MONIT is to generate knowledge on how to improve innovation policy ... -
The role of business process redesign in creating e-government in Ireland
Hughes, Martin; Scott, Murray; Golden, William (Emerald, 2006)The growth and popularity of e-commerce has both challenged and enabled public sector organizations to redefine their levels of service. E-government provides unparalleled opportunities for governments to streamline ... -
The role of process evolution in achieving citizen centered e-government
Golden, William; Hughes, Martin; Scott, Murray (Association for Information Systems, 2003)The growth and popularity of e-commerce has both challenged and enabled public sector organizations to redefine their levels of service. In the late 1990¿s E-government provided unparalleled opportunities for governments ... -
Understanding net benefits: a citizen-based perspective on e-government success
Scott, Murray; Golden, William (2009)eGovernment promises more efficient services and a more responsive government. Despite substantial investment, increasing failure rates have prompted critics to argue that policy makers are not achieving this vision. ...