Barry, Chris; Torres, Ann M.
(Springer, 2007)
Barry, C. and Torres, A. (2007) ¿Calling passengers¿ - an ethical problem in the design of self-service websites amongst low-cost airlines in Ireland. In Barry, C., Lang, M., Conboy, K., Wojtkowski, G., Wojtkowski, W., vols 1 & 2, (eds) (2007) Information Systems Development: Challenges in Practice, Theory and Education. Springer: New York.