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Reconciling Usability and Security: Interaction Design Guidance and Practices for On-Line User Authentication.

ARAN - Access to Research at NUI Galway

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dc.contributor.author Lang, Michael en
dc.date.accessioned 2010-07-07T16:46:56Z en
dc.date.available 2010-07-07T16:46:56Z en
dc.date.issued 2010 en
dc.identifier.citation Lang, M. (2010) Reconciling Usability and Security: Interaction Design Guidance and Practices for On-Line User Authentication. In Proceedings of International Conference on Information Systems Development (ISD2010), Prague, Czech Republic, August 25-27. en
dc.identifier.uri http://hdl.handle.net/10379/1178 en
dc.description.abstract Usability and security are often portrayed as though they are competing priorities in information systems development. Given that both are essential to the design of an effective system, it is important that these two prerogatives should be reconciled. In recent years, there is growing concern with the rising incidence of on-line impersonation, theft and other types of fraud. It is therefore important that an information system must have a secure and rigorous way of authenticating a user¿s identity. This paper reviews the sources of literature on interactive design guidance for on-line user authentication, and then compares the actual practices of a purposefully selected sample of twelve Websites against the recommendations from the literature. Alarmingly, the findings of this study are that many Websites have user authentication processes which contain basic design flaws that are potentially open to exploitation by Internet criminals. en
dc.format application/pdf en
dc.language.iso en en
dc.subject Business information systems en
dc.title Reconciling Usability and Security: Interaction Design Guidance and Practices for On-Line User Authentication. en
dc.type Conference Paper en
dc.description.peer-reviewed peer-reviewed en

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