ARAN - Access to Research at NUI Galway

Decomposing Discussion Forums using User Roles

ARAN - Access to Research at NUI Galway

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dc.contributor.author Chan, Jeffrey en
dc.contributor.author Hayes, Conor en
dc.date.accessioned 2010-05-20T14:23:52Z en
dc.date.available 2010-05-20T14:23:52Z en
dc.date.issued 2010 en
dc.identifier.citation Jeffrey Chan, Conor Hayes "Wendy Hall, Jim Hendler (editors) "Decomposing Discussion Forums using User Roles", Proceedings of the Second Web Science Conference 2010, http://www.websci10.org, 2010. en
dc.identifier.uri http://hdl.handle.net/10379/1114 en
dc.description.abstract Discussion forums are a central part of Web 2.0 and Enterprise 2.0 infrastructures. The health and sustainability of forums is dependent on the information exchange behaviour of its members. Such behaviour needs to be better understood and characterised so that forums can be better managed, new services delivered and opportunities and risks detected. In this paper, we present a method for analysing user communication roles in discussion forums. We analyse the composition of several forums from a medium-sized national bulletin board in terms of these roles, demonstrating similarities between forums based on underlying user behaviour rather than topic. We suggest that analysing the evolution of role com- position is an important step in developing a predictive model of forum health. en
dc.format application/pdf en
dc.language.iso english en
dc.publisher http://www.websci10.org en
dc.subject Social network analysis en
dc.subject Behaviour en
dc.subject Roles en
dc.subject Discussion forums en
dc.subject DERI en
dc.title Decomposing Discussion Forums using User Roles en
dc.type Conference paper en
dc.local.publisherstatement application/pdf en
dc.description.peer-reviewed peer-reviewed en
dc.contributor.funder Clique en

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