ARAN - Access to Research at NUI Galway

The Internet, A Creator of Electronic Markets for Airline Tickets?

ARAN - Access to Research at NUI Galway

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dc.contributor.author Higgins, Eoin en
dc.contributor.author Golden, William en
dc.contributor.author Flynn, Susan en
dc.contributor.author Hughes, Martin en
dc.date.accessioned 2009-02-06T11:51:47Z en
dc.date.available 2009-02-06T11:51:47Z en
dc.date.issued 2003 en
dc.identifier.citation Golden, W., Higgins, E., Hughes, M. & Flynn, S. (2003) The Internet, A Creator of Electronic Markets for Airline Tickets? In Acton, T. & Swatman, P. (eds), Proceedings of Collaborative Electronic Commerce Technology and Research (CollECTeR) Conference, Galway, Ireland, June 24, pp. 204-213. en
dc.identifier.uri http://hdl.handle.net/10379/102 en
dc.description.abstract In 1987 Malone, Yates, and Benjamin proposed that the use of information technology would alter market structures, the result of which would be more use being made of electronic markets. One of the primary examples given to support this theory in the paper is the airline industry - and in particular the advent of computer-based airline reservation systems. There is a need to re-evaluate this theory in the light of the changes that have occurred in the airline industry due to the advent of the Internet. This paper investigates how the Internet has altered the business strategies of both Ryanair and Aer Lingus. In particular, it investigates, the extent to which there is a move away from electronic markets in the form of computerised reservation systems to a sole supplier booking interface via individual company web sites. On the basis of this investigation the theory proposed by Malone et al. (Malone et al. 1987) is reassessed. The influence of information technology in facilitating a move to electronic markets is not supported. In fact the opposite is found - the Internet facilitates a move back to electronic hierarchies. en
dc.relation en
dc.subject Aer Lngus business strategies en
dc.subject Ryanair business strategies en
dc.subject Computerized reservation systems en
dc.subject Electronic markets en
dc.subject Electronic hierarchies en
dc.title The Internet, A Creator of Electronic Markets for Airline Tickets? en
dc.type Conference Paper en

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