Browsing New From Research Information System by Author "Jayaraman, Raja"
Now showing items 1-2 of 2
-
Global perspectives on operational excellence: unveiling critical failure factors and sustainable pathways
Antony, Jiju; Sony, Michael; Jayaraman, Raja; Swarnakar, Vikas; Tortorella, Guilherme da Luz; Garza-Reyes, Jose Arturo; Rathi, Rajeev; Gutierrez, Leopoldo; McDermott, Olivia; Lameijer, Bart Alex (Emerald, 2024-03-14)Purpose The purpose of this global study is to investigate the critical failure factors (CFFs) in the deployment of operational excellence (OPEX) programs as well as the key performance indicators (KPIs) that can be used ... -
How do organizational performances vary between early adopters and late adopters of Quality 4.0? An exploratory qualitative study
Jiju, Antony; Swarnakar, Vikas; Sony, Michael; McDermott, Olivia; Jayaraman, Raja (Emerald, 2023-08-24)This study aims to investigate how early and late adopters of Q4.0 differ in terms of organizational performance. The authors employed a grounded theory approach for interviewing 15 senior managers from diverse organizational ...