Browsing New From Research Information System by Author "Gutierrez, Leopoldo"
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Global perspectives on operational excellence: unveiling critical failure factors and sustainable pathways
Antony, Jiju; Sony, Michael; Jayaraman, Raja; Swarnakar, Vikas; Tortorella, Guilherme da Luz; Garza-Reyes, Jose Arturo; Rathi, Rajeev; Gutierrez, Leopoldo; McDermott, Olivia; Lameijer, Bart Alex (Emerald, 2024-03-14)Purpose The purpose of this global study is to investigate the critical failure factors (CFFs) in the deployment of operational excellence (OPEX) programs as well as the key performance indicators (KPIs) that can be used ...